Become a Carer
How much commission do you take?
For Tailster Basic members - the commission taken from you as a carer is 30%. If you are a Tailster Premium Carer subscriber - this commission drops t...
How do I become a pet carer?
You can apply to become a carer here . There are 4 parts the approval process, here is our quick step by step guide to ensure your profile is approve...
Approval and vetting fee
Before we can approve your account you'll need to pay an approval and vetting fee of £9.99. This fee will automatically be charged to your card on fil...
What is a ‘Pro Badge’ & how do I get one?
A ‘Certified Professional’ badge is awarded to any of our carers who have professional documents relating to dog care. This could be an Animal Care Di...
Why do you need my card details?
We need your card details as it is part of our verification process which all of our carers have to complete. Your card details are securely stored b...
How do I upload a new profile photo?
You can upload your profile photo here . Please make sure your face is clearly visible, so we can verify your ID. This image will also appear next to...
How do I upload my ID and proof of address?
You can upload your ID and proof of address here Photo ID This can be a valid passport, driving license or national ID card. We need to be able to...
How long will it take to be approved?
Please allow 2 working days for the approvals team to review your application. To speed up the process please make sure you have uploaded all the rele...
How old do I have to be to apply to become a carer?
You must be 18 or over to become a pet carer with us, but in certain cases we can use our discretion to approve a carer over the age of 17 for dog wal...
What does emergency transport mean?
In the event of an accident, do you have access to a vehicle to transport the pet to the vet? If you do, then select yes and we will display this on ...